Retail & E-Commerce
Transforming shopping into experiences that convert, retain, and scale.
The world of retail and e-commerce is more competitive than ever. Shoppers expect frictionless journeys, personalized offers, and instant fulfillment — all while businesses need efficiency, security, and adaptability. At XTS, we bring together commerce technology, AI-driven insights, and seamless digital experiences to help retailers and brands grow faster while staying closer to their customers.
- E-Commerce Platforms | Build scalable, high-performing online storefronts.
We create robust, future-ready platforms designed for B2B, B2C, D2C, and B2B2C models, embedding advanced search, secure payments, and personalized shopping flows to maximize conversions and repeat business.
- Point-of-Sale & Retail Integration | Unify online and in-store experiences.
Our solutions integrate POS, ERP, and CRM systems into a single, synchronized environment that provides accurate inventory data, unified customer profiles, and seamless transaction flows across all sales channels.
- Click & Collect Solutions | Blend digital convenience with offline fulfillment.
We build customer-first workflows that link real-time inventory with online orders, ensuring smooth in-store pickups, reduced wait times, and higher fulfillment accuracy.
- Omnichannel Order Management | Manage every order in real time.
Our systems give you unified oversight of inventory, logistics, and payments, with AI-driven automation that reduces errors, accelerates fulfillment, and enhances customer satisfaction.
- Cross-Device Shopping Journeys | Make every interaction seamless.
We design responsive, mobile-first experiences optimized for speed, accessibility, and performance, ensuring frictionless shopping whether customers browse on desktop, mobile, or in your app.
- AI-Powered Recommendation Engines | Serve products customers actually want.
Our ML models analyze browsing patterns, purchase history, and contextual signals in real time to generate highly personalized product recommendations that increase average order value and customer loyalty.
- Dynamic Pricing & Promotions | Maximize margins with real-time adaptability.
We deploy AI-driven pricing engines that continuously adjust based on customer demand, competitor moves, and seasonal trends, ensuring profitability while delivering value to customers.
- Customer Loyalty Platforms | Reward repeat buyers and nurture advocacy.
XTS builds gamified loyalty programs and tiered rewards systems fully integrated with your commerce platform, boosting retention while encouraging higher spend and customer advocacy.
- Behavioral Analytics | Understand, predict, and respond to customer needs.
We implement advanced analytics dashboards that unify data from multiple touchpoints, enabling predictive insights into customer churn, purchase intent, and engagement triggers for proactive action.
- Conversational AI & Chatbots | Support shoppers instantly with Gen AI-powered assistants.
Our multilingual, context-aware chatbots handle pre-purchase queries, cross-sell recommendations, and post-purchase support, creating 24/7 customer service that feels human and empathetic.
- Inventory & Supply Chain Optimization | Keep stock flowing without overspend.
We design AI-powered demand forecasting and automated stock replenishment systems that balance availability with cost efficiency, reducing waste and preventing stockouts.
- Retail Analytics Dashboards| See performance in real time.
Our dashboards consolidate data from sales, logistics, and marketing to give decision-makers actionable insights, supported by predictive alerts that guide faster, smarter adjustments.
- Fraud Detection & Risk Monitoring| Protect every transaction.
We deploy ML-driven fraud detection systems that flag unusual patterns instantly, reducing chargebacks and maintaining trust with advanced compliance-ready security protocols.
- Payment Gateway Integration| Secure, reliable, multi-currency processing.
XTS integrates global payment solutions with fraud prevention tools, ensuring seamless, fast, and safe checkouts for customers across geographies.
- Returns & Reverse Logistics Automation| Simplify post-purchase operations.
We streamline returns through automated workflows, smart routing, and customer-friendly tracking, reducing operational costs and improving buyer trust and satisfaction.
- UX-Optimized Storefronts| Create intuitive, mobile-first buying journeys.
Our human-centered design combines aesthetic appeal with conversion science, ensuring fast-loading, accessible interfaces that keep customers engaged and drive sales.
- Campaign Microsites| Launch fast, high-impact experiences for promotions.
We deliver agile microsites built for seasonal campaigns and product launches, optimized for SEO, traffic surges, and rapid A/B testing to maximize conversion rates.
- Augmented Reality & Virtual Try-On| Give customers confidence in their choices.
XTS integrates AR modules that allow shoppers to visualize products in real-world contexts, reducing uncertainty, lowering return rates, and improving purchase confidence.
- Content Hubs for Retail| Centralize storytelling and brand experiences.
We create dynamic content hubs that unify product data, multimedia storytelling, and personalized offers to reinforce brand identity and customer engagement.
- Accessibility-First Design| Ensure inclusivity across all touchpoints.
Our builds follow WCAG standards, ensuring experiences are inclusive, compliant, and optimized for users of all abilities, expanding your brand’s reach.
Scaling Retail & E-Commerce with XTS:





Deliver seamless, XTS AIForge-powered shopping experiences that boost conversions, grow loyalty, and optimize operations across every channel.
Frictionless Omnichannel Journeys
Deliver unified shopping across web, mobile, and in-store channels with integrated POS, inventory, and order management systems that keep customers engaged end-to-end.
Hyper-Personalized Shopping
Leverage XTS AIForge recommendation engines, dynamic pricing, and contextual content to create tailored experiences that boost conversions and loyalty.
Smart Retail Intelligence
Gain real-time visibility into sales, supply chains, and customer behavior through XTS AIForge dashboards that forecast demand, reduce risk, and optimize operations.
Experience-Driven Design
Build mobile-first, conversion-focused storefronts enriched with AR try-ons, interactive content hubs, and accessibility-first design to elevate customer confidence and inclusivity.
Secure & Scalable Commerce
Ensure safe, multi-currency transactions with fraud detection, seamless payment integrations, and infrastructure designed to scale as your business grows.
Client Speak
Our clients’ words reflect the trust we’ve earned — and the transformation we’ve delivered. Explore how our tech solutions have powered their growth, strengthened their platforms, and brought bold ideas to life.